Everything you need to keep your technology running, from a single computer to a full business network. Serving Jackson County and surrounding counties since 2000.
Whether your laptop won't turn on or your desktop is running like it's 2005, we diagnose and fix it. We work on Windows PCs and Macs: desktops, laptops, all-in-ones. If it has a screen and a keyboard, we can probably fix it. Serving Jackson, Wellston, Oak Hill, McArthur, and throughout southern Ohio.
We start with a proper diagnosis, not guesswork. You get a clear explanation of what's wrong and what it'll cost before we touch anything. No surprises. If it's not worth fixing, we'll tell you that too.
We do not repair mobile phones or tablets. Not because we can't, but because the economics rarely make sense for you. Parts are expensive, margins are thin, and the manufacturer often does it better. We'll point you in the right direction instead.
Something wrong with your computer? Don't guess. Bring it in or have us come to you.
Call (740) 286-6800 Contact UsPricing depends on the problem. We start with a diagnosis so you know exactly what's wrong and what it will cost before we do any work. No surprise bills. Most common repairs (hard drive replacement, OS reinstall, virus removal) are straightforward. Call us at (740) 286-6800 and describe what's happening; we'll give you a realistic idea of what to expect.
Yes. We provide on-site service throughout southern Ohio: Jackson, Wellston, McArthur, Chillicothe, Portsmouth, and surrounding areas. You don't have to box up your computer and ship it somewhere. We come to you.
Most repairs are completed within 1–3 business days. If parts need to be ordered, that can add time, but we'll tell you upfront. For urgent business needs, call us directly and we'll do our best to prioritize.
Most small businesses in southern Ohio can't afford a full-time IT person, and they shouldn't have to. With managed IT services, you get all the benefits of having a dedicated IT department without the overhead. We become your IT department.
We proactively monitor your systems, handle routine maintenance, apply security patches, and respond when something goes wrong. Instead of calling us when things break, you call us because things won't break. That's the difference between reactive IT and managed IT.
Managed services are billed on a flat monthly rate, so you always know what you're paying. No surprise invoices after a big problem. We have every incentive to keep your systems healthy because we're the ones who have to fix them if they're not.
Tired of IT being a constant headache? Let's talk about a managed services plan for your business.
Call (740) 286-6800 Request a ConsultationOur managed IT plans include 24/7 remote monitoring, proactive patch management, help desk support (phone, remote, and on-site), endpoint security, backup monitoring, user account management, and quarterly technology reviews. One flat monthly rate, no surprise bills.
Pricing depends on the number of users and devices, and which services your business needs. We build plans around your actual situation — not a one-size-fits-all package. Call us and we'll give you a realistic quote.
Yes. We provide managed IT services throughout southern Ohio, including Chillicothe, Portsmouth, Athens, Gallipolis, and all surrounding counties. Remote monitoring and support means geography is rarely a barrier.
A bad network is like bad plumbing: everything downstream suffers. Slow internet, dropped connections, WiFi dead zones, and security gaps cost you time and money every single day. We design and install business networks throughout southern Ohio and maintain them long-term.
We design and install business networks from the ground up, or we come in and fix the ones that were never done right in the first place. We handle structured copper and fiber optic cabling, switches, routers, firewalls, and wireless access points. We do it right the first time, with proper documentation and labeling.
After installation, we can manage your network on an ongoing basis: monitoring, firmware updates, security reviews, and troubleshooting when something's not right.
Dealing with slow or unreliable networking? We can fix that. You won't have to deal with it again.
Call (740) 286-6800 Contact UsYes. Network installation is always on-site work. We serve businesses throughout southern Ohio including Jackson County, Ross County, Scioto County, Gallia County, and surrounding areas. We handle everything: structured copper and fiber cabling, switches, firewalls, and wireless, with proper documentation so you always know what you have.
Absolutely. That's actually a significant part of our network work. Many businesses in the region have networks that were never designed properly, just added to over the years. We assess what's there, document it, and either fix the specific problems or rebuild it correctly from the ground up.
Yes to both. Guest network segmentation (keeping visitors off your business network) and VPN setup for remote employees are standard parts of our network work.
Your server is the backbone of your business technology. If it's down, your whole office can be down. We install, configure, and manage servers for small and mid-size businesses, on-site, in the cloud, or a hybrid of both.
We work with Windows Server and Linux environments, and we're experienced with the full stack that businesses depend on: Active Directory, file and print services, remote desktop, and virtualization. We don't just set it up and walk away. We monitor it, keep it patched, and respond when something needs attention.
If you're running an older server and starting to worry about what happens if it dies, we can help you plan a migration before it becomes a crisis.
Server acting up, or planning to replace aging hardware? Give us a call and let's talk through your options.
Call (740) 286-6800 Contact UsWhen your hard drive fails, or you accidentally delete something critical, panic sets in fast. We've recovered data that people thought was gone forever. The important thing: don't wait, and don't make it worse.
Every time you write data to a drive after a loss, you reduce the chances of recovery. If you've lost something important, stop using the device and call us. The sooner we look at it, the better your chances.
We're honest about what we can and can't recover. Some failures require professional clean-room services (physically damaged drive platters, for instance), and we'll tell you that upfront rather than take your money and come back empty-handed. For most logical failures, accidental deletions, and common drive issues, we can get your data back.
Lost important files? Stop using the device and call us immediately. Every hour matters.
Call (740) 286-6800When you buy a retail computer from a big-box store, you get what they decided to put in it. You pay for things you don't need while not getting things you do. We take a different approach: we build exactly what you need, nothing more, nothing less.
Tell us what you're doing with it (video editing, engineering software, gaming, business work, everyday use) and we'll spec out a machine that does that job well, at a fair price. You get quality components, no bloatware, and a machine that actually fits your workflow.
We don't sell retail computers or maintain warranties on retail purchases. But what we build comes with our support. If something's wrong, you call us and we take care of it.
Know what you need, or want help figuring it out? Either way, give us a call and let's talk.
Call (740) 286-6800 Start a ConversationIf your office burned down tonight, how long would it take to get your business back up and running? For a lot of small businesses in southern Ohio, the honest answer is "weeks" or "never." It doesn't have to be that way.
We help businesses set up reliable cloud backup and disaster recovery plans so that if the worst happens (fire, flood, ransomware, hardware failure) you can be back up and running quickly. We also help businesses move to Microsoft 365, which gives you professional email, Teams, SharePoint, and more at a price that makes sense.
We don't sell you a backup service and walk away. We verify your backups actually work, we test your recovery process, and we make sure you know what to do if you need to use it. A backup you haven't tested isn't really a backup.
When did you last test your backup? If you can't answer that, it's time to talk.
Call (740) 286-6800 Contact UsSmall businesses are targeted by cybercriminals more than you might think, specifically because they often have less protection than large companies. A successful ransomware attack or data breach can be business-ending. Good cybersecurity doesn't have to be expensive, but it does have to be done right.
We remove viruses and malware, but we also help make sure you don't get infected again. That means proper endpoint protection, firewall configuration, good password practices, and training your staff to recognize phishing attacks, because a surprising number of breaches start with someone clicking the wrong link in an email.
We also do security audits for businesses that want to understand where they're vulnerable. We don't scare you with worst-case scenarios to sell you things you don't need. We give you an honest assessment and practical recommendations.
Think you might have an infection, or want to know if your business is properly protected? Call us today.
Call (740) 286-6800 Contact UsStop using it for anything sensitive (banking, email, passwords) and call us at (740) 286-6800. Don't try to fix it yourself by downloading random removal tools — many of those are malware themselves. We'll diagnose what you have, remove it completely, and close the door so it doesn't come back.
Yes. We provide endpoint protection, firewall setup, security audits, and employee training for small and mid-size businesses throughout southern Ohio. You don't need to hire a firm from Columbus or Cincinnati. We bring the same level of expertise right here, locally.
Ransomware recovery depends heavily on whether you have working backups. We'll assess the situation honestly — if your data can be recovered without paying, we'll tell you how. If backups are the only path, we'll help you through that process. Either way, we'll clean the infection and help make sure it doesn't happen again.
Give us a call and describe what's going on. We'll point you in the right direction. No pressure, no sales pitch.